Legal
Terms & Conditions
Innovative Communications Group LLC ("ICG," "we," "us," or "our") provides communication infrastructure, customer engagement systems, and technology-enabled services for businesses. By accessing or using our website or services, you agree to these Terms & Conditions.
Use of Services
You agree to use our services for lawful purposes only and to provide accurate and complete information when submitting inquiries or interacting with our systems.
Communications Consent
By submitting your information through our website, contact forms, or third-party platforms (including advertising platforms such as Meta, TikTok, and X), you expressly consent to be contacted by Innovative Communications Group via SMS (text messages), phone calls (including AI-assisted calls), and email communications.
Messages may include responses to inquiries, service-related updates, and follow-up communication regarding your request.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP, or reply HELP for assistance.
Consent to receive communications is not a condition of purchase.
We only contact individuals who have provided prior express consent through a user-initiated interaction.
AI-Assisted Communications
You acknowledge and agree that AI-assisted systems may be used to communicate with you.
Calls and interactions may be recorded and monitored.
Communications may be analyzed for quality, compliance, and operational improvement.
User Responsibilities
You agree to provide accurate and truthful information.
You agree not to misuse communication systems or submit false inquiries.
You agree not to attempt to disrupt or interfere with services.
Third-Party Platforms
Our services may integrate with or rely on third-party platforms, including advertising platforms and communication tools.
We are not responsible for the policies or practices of third-party platforms. Users should review the terms and policies of those platforms where applicable.
Data Usage
Information collected through our services is handled in accordance with our Privacy Policy.
We do not sell, rent, or share personal information, including phone numbers, with third parties for marketing or promotional purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Intellectual Property
All content, systems, and materials provided by Innovative Communications Group are the property of Innovative Communications Group LLC and may not be copied, reproduced, or distributed without permission.
Limitation of Liability
To the fullest extent permitted by law, Innovative Communications Group shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
Termination
We reserve the right to restrict or terminate access to our services at any time for misuse, violation of these terms, or other lawful reasons.
Governing Law
These Terms & Conditions are governed by the laws of the State of California.
Updates to These Terms
We may update these Terms & Conditions from time to time. Updates will be reflected on this page with a revised effective date.
Contact
For questions regarding these Terms & Conditions, please contact:
Innovative Communications Group LLC contact@innovativecommunicationsgroup.com